Helplines
Prisoners' Families Helpline
The Prisoners' Families helpline offers support to those with a family member who is in contact with the criminal justice system in England and Wales. They provide information on all aspect of the criminal justice system, from being arrested, visiting a prison or preparing for release.
Call 0808 808 2003 free or email info@prisonersfamilies.org.
Open 9 am to 8 pm, Monday to Friday. Open 10 am to 3 pm, Weekends.
Find out more on the Prisoners' Families Helpline website.
The Defendant
The Defendant offer a free confidential helpline which provides emotional and practical support for defendants in the criminal justice system, whether they are at an investigation, charge or trial stage.
The helpline is now appointment based, so please email support@thedefendant.org.uk to request a call between 6pm and 10pm Monday to Friday.
For more information, visit The Defendant website.
Unlock
Unlock provide a free, confidential helpline which provides information and advice to people with convictions. This offers support to help people overcome the problems and difficulties that are caused by criminal convictions.
Call 01634 247350, use the online form for yourself or use the online form on behalf of someone else.
Open 8.45 am to 4.45 pm, Monday to Friday.
Find out more on the Unlock website.
Services
Hub of Hope
The Hub of Hope is the UK’s leading mental health support database. It brings local, national, peer, community, charity, private and NHS mental health support and services together in one place for the first time.
Find support that is right for you on the Hub of Hope website.