Helplines

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Samaritans

Call 116 123 to talk to a trained volunteer if you are struggling to cope with your mental health and need support.

Find out more from the Samaritans website.

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SANE

The SANE helpline offers emotional support and information for anyone affected by mental health problems, including family members and carers.

Call SANEline on 0300 304 7000 , open from 4 pm to 10 pm, 365 days per year.

SANE also offer emotional support via email at support@sane.org.uk, and also offer a phone Call-Back service.

Find out more from the SANE website.

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family lives 

Family lives offers a confidential helpline for families who are in need of emotional support and advice on parenting and family life.

Call 0808 800 2222 for free or email askus@familylives.org.uk.

Open 9am to 9pm Monday to Friday, and 10am to 3pm on weekends.

Find out more on the family lives website

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YoungMinds

YoungMinds offer a confidential helpline for parents for support and signposting about a child or young person up to the age of 25.

Call 0808 802 5544 for free or use the YoungMinds webchat service.

Open 9.30am to 4pm, Monday to Friday.

Find out more on the YoungMinds website.

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Contact

Contact offers a confidential helpline for parents and carers with a disabled child aged from birth to 25. 

Call 0808 808 3555 for support.

Open 9.30am to 5pm, Monday to Friday.

Find out more on the Contact website.

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Kidscape

Kidscape offer a free, confidential advice line for parents who are concerned about a child that is being bullied or because they are involved in bullying others.

Call 0300 102 4481 free or email parentsupport@kidscape.org.uk

Open 9.30 am to 2.30 pm, Mondays and Tuesdays.

Find out more on the Kidscape website.

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Dads unlimited

Dads Unlimited provides resources and a confidential helpline to support male victims of domestic abuse, supporting men with family separation, and supporting men’s mental health. 

Call 01233 680150 for a dads helpline or 01233 680160 for male-victim domestic abuse support. Email support@dadsunltd.org.uk.

Open 9 am to 4 pm, Monday to Friday.

Find out more on the Dads Unlimited website

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Family Action

Family Action offer a free, confidential helpline (18+) for those worried about their family life, or for more support with family relationships, family conflict, parenting, caring and financial worries.

Call 0808 802 6666 free, text FAMILYACTION to 85258 for 24/7 crisis support, use the FamilyAction webchat or email familyline@family-action.org.uk

Open 9 am to 9 pm, Monday to Friday.

Find out more on the Family Action website.

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Gingerbread

Ginderbread offer a free, confidential helpline that provides support and advice for single parents, parents dealing with a break up, bereavement, going back to work or financial issues. 

Call 0808 802 0925 free, use the online webchat or text GINGER to 85827 for 24/7 crsis support. 

Open:

  • Mondays: 10 am to 12 pm, 2 pm to 7 pm.
  • Tuesdays and Thursdays: 10 am to 12 pm, 2 pm to 4 pm.
  • Wednesdays: 10 am to 1 pm, 4 pm to 7 pm.

Find out more on the Gingerbread website

Services

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Hub of Hope

The Hub of Hope is the UK’s leading mental health support database. It brings local, national, peer, community, charity, private and NHS mental health support and services together in one place for the first time. 

Find support that is right for you on the Hub of Hope's website

Toolkits and guides

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Papyrus: supporting your child

Papyrus have developed a guide that provides information to help parents cope with a young person who is struggling with thoughts of suicide. This guide covers topics around self harm, talking about suicide, how to help a child that is struggling, how to look after themselves and where to find support. 

Read the Papyrus parent guide or find out more on the Papyrus website

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Mental Health Foundation: make it count

Mental Health Foundation have developed a guide for parents and carers to help children understand mental health and how to support them. This includes information about mental health, the mental health spectrum, the five ways to wellbeing and tips to support your childs mental health. 

Read the parent guide or find out more on the Mental Health Foundation website.

 

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YoungMinds

YoungMinds have developed a guide for parents and carers in looking after themselves whilst also looking after your child. It provides information on how to help your child, how to look after yourself and where to look for support. 

Read the YoungMinds guide or find out more on the YoungMinds website.