How we use your feedback

We’re always grateful for the feedback we receive. We use your feedback a number of ways:

  • We use it to help us improve and develop our courses
  • We use it to support bids for funding so we can do more around suicide awareness and prevention
  • We use it to share the voice of our audiences and help promote our training
  • We use it to evaluate, measure and monitor what we’re doing

What your feedback has shared

Between April 2023 to March 2024, your feedback has shared that as a result of taking our training:

93%
felt more able to recognise signs of someone struggling with suicidal thoughts
92%
felt more confident to talk to someone struggling with suicidal thoughts

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would recommend our training to others
92%
rate the training as excellent or good.

Testimonials

“As a healthcare professional we have standard core training that we must carry out each year. I absolutely feel that this training is just as important as delivering basic life support training or safeguarding training.” Senior Operating Department Practitioner

“The training surrounding suicide has really helped me focus on how "see, say, signpost". I feel more confident to use this if I ever some across this situation.” Anonymous

“This training was very interactive and informative. I feel more confident about being direct with the suicide conversations I could have with my patients.” Care Co-ordinator

"The example conversations and scenarios where very clear and helpful" Anonymous

“I really feel that I am better equipped in helping the young people I work with. I am more confident as to the different support agencies too.” Anonymous

“Really, really useful. I think it included a lot of information that people are not aware of.” Student Support Advisor

“I found it very useful. And I feel more confident to ask the question.” Outreach Worker

“Excellent - short course but with a wealth of information.” Anonymous

“The training is very informative and will enable to help me not only in my job but outside work.” Anonymous

“I think this is a great course to learn the basics of suicide prevention. Obviously, every situation is different, but I think it’s great if you have a basis of knowledge on how to help someone.” Anonymous

Share your feedback

Please complete the short survey to let us know how you found our training...

1. Which training did you take? [select as many courses as you've done] Required
2. Do think you’d be more able to see the signs of someone struggling with suicidal thoughts as a result of taking the training? Required
3. If you knew someone was feeling suicidal, do you feel confident that you could talk to them about it as a result of taking the training? Required
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6. How would you rate the training? Required
7. Would you recommend the training to others? Required
9. Are you happy for us to use your feedback to support promotion of the ZSA training? Required
10. Would you be happy for us to contact you about your feedback? Required
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