Type of Entry: Digital
Name: Patients Know Best
Date added: 29 May 2020
Delivery type: Digital
Owned by: Patients Know Best
Cost: No
Target audience: Anyone

Note: There is cost for the commissioner/provider but not for the end user.

Core Elements

Patients Know Best is a digital tool designed to help health and social care providers bring together patient data. This allows patients to login to access all of their data, from appointments, test results and care plans. 

The Patient Knows Best tool has:

  • Patient held record provider
  • Full access and control of health records
  • Includes secondary care service records and care plans
  • Ability to invite family / carer access
  • Co-editing and co-produced care plan functionality
  • Symptom tracking and mood journal
  • Device integration – exercise / sleep tracker
  • Patient chooses who to share their record with – including non Patient Knows Best organisations and out of area
  • North West London’s Care Information Exchange 
  • Nottingham Integrated Care System
  • Swansea Bay University Health Board
  • Cardiff and Vale University Health Board
  • Hywel Dda University Health Board
  • North Bristol NHS Trust
  • Hull University Teaching Hospitals NHS Trust
  • Torbay and South Devon NHS Foundation Trust
  • Mid Cheshire Hospitals NHS Foundation Trust

You can help by expanding this list - Contact us

  • Google Play: N/A / 5
  • Apple App Store: N/A / 5

PKB is a web based platform and not an app


Innovation and Technology Payment Evidence Generation Fund and Catalogue

Additional Information

To find out more about Patients Know Best, download the booklet which showcases the story of the organisation over the last 10 years.

To learn more about what organisations have used the Patients Know Best tool, visit the case study webpage.

The aim of the ZSA Resources is to introduce users to a range of existing and new resources with a connection to supporting people with their mental health, bring awareness to and help prevent incidences of suicide.  The ZSA do not endorse individual resources but instead aim to present standardised information to enable the user to make an informed decision over its use.

For more information on ZSA Resources, please refer to ZSA Policies.

Content last updated: 03/11/2022.

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