|Type of Entry:
|Management and Supervision Tool (MaST)
|27 November 2020
|Approach / Tool
Features & Functions:
3 Key Outcomes:
The MaST Covid-19 digital platform responded to:
The initial research and development of the MaST Risk of Crisis alorithm was conducted using a retrospective patient data set of over 35,000 records. It has since been been validated using retrospective analysis of five different data sets alongside monthly monitoring of organisational performance.
This validation exercise involved forcasting which service users were retrospectively at ‘highest risk of using crisis services’, and then identified how many of the service users that did go on to use crisis services, came from this ‘highest risk of crisis’ category. Service users that were ranked as the ‘lowest risk of using crisis services' were also identified. The majority of these service users had subsequently remained in services and had not gone on to use crisis services.
More information on MaST endorsements can be found on the Otsuka Health Solutions website.
Data Protection Considerations
The MaST team develop a Data Protection Impact Assessment (DPIA) in partnership with each trust prior to using MaST.
Each organisation using MaST remains the data controller under GDPR regulations and Holmusk is the data processor. Holmusk complies with each organisation’s data access processes.
Holmusk are also accredited against ISO 27001 which is an internationally recognised standard on managing information security. Holmusk also submit to the Data Security and Protection Toolkit.
MaST was developed and deployed in mental health services primarily because of the devastating impact of mental health crisis on people’s lives. CMHTs were experiencing high caseloads of service users with complex needs, requiring a data informed tool to help manage and prioritise their resources. This was not only to help improve the quality of individualised care, but to improve staff wellbeing and aid retention in light of a decline in the number of nurses.
The recent addition of the Covid-19 module was designed and implemented to help with the additional pressures faced by mental health service during the pandemic.
The aim of the ZSA Resources is to introduce users to a range of existing and new resources with a connection to supporting people with their mental health, bring awareness to and help prevent incidences of suicide. The ZSA do not endorse individual resources but instead aim to present standardised information to enable the user to make an informed decision over its use.
This resource content was developed and approved in collaboration with the resource owner. If you would like to update this content, please contact us.
For more information on ZSA Resources, please refer to ZSA Policies.
Content last updated: 28/03/2022.