pan london logo

Background and aims

The pan-London compact is an agreement between London’s mental health and acute NHS trusts, local authorities, clinical commissioning groups, NHS England and NHS Improvement, London Ambulance Service and police services.

The Care Quality Commission (CQC, 2019) assessment of mental health services in acute trust references the work of pan-London compact, in which 27 London acute emergency departments carried out an audit of people going to the emergency department with a mental health related problem.


The audit found that 72 percent of attendances were outside of working hours (9am to 5pm) and that a high proportion of people were living alone and had problems that included self-harm, suicide attempts, depression and alcohol misuse. 

Additional information

You can find out more about the audit by accessing the CQC ASMAT Report. 

The aim of the ZSA Case Studies is to introduce users to a range of examples of new and innovative practice, with the broad aim of working to support people with their mental health, bring awareness to and help prevent incidence of suicide. Please seek further information by contacting the ZSA and appropriate professional input prior to making a decision over its use.

This content was developed based on information within the public domain. If you would like to update this content, contact us

For more information on ZSA case studies, please refer to ZSA Policies.

 Content last updated: 24/11/2022.

If you have an example of innovative work and / or good practice that you would like to share with us, please e-mail: