We believe in respecting and maintaining your confidentiality and as such your contact with us will always be stored within a secure database.

Privacy and Cookies

This Privacy Policy governs the manner in which the Zero Suicide Alliance collects, uses, maintains and discloses information collected from users (each, a “User”) of the website (“Site”).

This privacy statement only covers the Zero Suicide Alliance website. It does not cover all sites that can be linked to from this Site, so you should always be aware when you are moving to another site and read the privacy statement on that site.

What information do we collect?

The Zero Suicide Alliance team is responsible for the management of this website and takes the privacy of information provided by visitors to this website extremely seriously. There are two main types of information (personal and non-personal identification information) we may collect about you when you’re using our Site, both of which are detailed further below:

Personal identification information

We do not capture or store personal identification information about individuals who browse this website, except where this information is given voluntarily to us, such as through our get in touch contact form on the contact us page. In this instance, users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. Users can also refuse to supply personal identification information, however in doing so it may prevent them from engaging in certain Site related activities such as getting in touch with us by filling out a website contact form, as we need certain details in order to be able to process queries appropriately.

Non-personal identification information

We do collect non-personal identification information about Users whenever they interact with our Site, such as the number of times they visit our website. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers’ utilised and other similar information.

How we use collected information

The Zero Suicide Alliance may collect and store the following information each time you visit our Site: the date and time, the originating IP, the type of browser and operating system used, the URL of the referring page, the object requested, and the completion status of the request. Visitors to our public website remain anonymous as none of the data collected is linked to any personal information. The information allows us to assess the popularity of the pages on the website, so that we can continue to improve our Site and access to information.

The Data Protection Act

Under the Data Protection Act, we have a legal duty to protect any information we collect from you. Any information you provide to the Zero Suicide Alliance will be held securely and will only be used by us, our agents and service providers. Information you provide is strictly confidential and will not be disclosed unless we are obliged or permitted to do so by law.


A cookie is a small piece of information that is placed on your computer when you visit certain websites. We use analytics cookies on our Site that anonymously remember your computer or mobile device when you visit our website. They keep track of browsing patterns and help us to build up a profile of how our Users use the Site. We might use that information to serve advertisements that might be of particular interest to you on our and other websites. Users may choose to set their web browser to refuse cookies, or to alert them when cookies are being sent. If they do so however, it may impact negatively on and impede the overall functionality of the Site. Cookies cannot be used to identify you personally and the pieces of information they collect are only used to improve services for you. If you’d like to find out more information about what cookies are and how you can manage them please click HERE.

Current cookies

We use the following cookies on our website –

Google Analytics

Cookie: Google Analytics Name: _utma, _utmb, _utmc, _utmz, GAPS, LSID, LSOSID, OTZ

Purpose: These cookies are used to collect information about how visitors use our Site, which we use to help improve it. The cookies collect information in an anonymous form, including the number of visitors to the Site, where visitors have come to the Site from and the pages they visited.

  • Name: _utma

        Typical Content: randomly generated number

        Expires: 2 years

  • Name: _utmb

        Typical content: randomly generated number

        Expires: 30 minutes

  • Name: _utmc

        Typical content: randomly generated number

        Expires: when user exits browser

  • Name: _utmz

       Typical content: randomly generated number + info on how the Site was 

       reached (e.g. directly or via a link, organic search or paid search)

       Expires: 6 months

For further details on the cookies set by Google Analytics, please refer to the Google Code website.

Third party websites

Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Changes to this privacy policy

Zero Suicide Alliance has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect any personal and non-personal identification information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us via email.

This document was last updated on November 3rd, 2017